Windows & software ยท On site or remote
Windows and software support. With your files kept safe.
Error messages, a computer that froze after an update or Outlook that stopped receiving email? We repair Windows or reinstall it cleanly, with your files kept safe, and make sure Microsoft 365 and your programs work again. On site, at your office or remotely, in English.
What is wrong with Windows or your software?
Click what fits best. Your message is ready in WhatsApp or email straight away. You only add your town and what exactly is going on.
Repair where possible, reinstall where needed
We first find out where the problem is: an update, a driver, a damaged user profile or conflicting software. Often we can repair Windows without reinstalling everything.
If a reinstall is the better option, we first secure your files and then reinstall Windows, your programs and your email in the language you prefer, so you can carry on straight away.
What we fix for you
- Windows repair or reinstall
- Updates, drivers and error messages
- Microsoft 365, Outlook and Teams
- Email on computer, phone and tablet
- Windows and Office switched to English
- Programs installed and set up
Software that works when you need it
At home or at the office, for one device or a whole team. One fixed point of contact and a clear explanation in English instead of technical jargon.
Expats & home offices
Teams, Outlook and your company VPN working the moment you log in.
Practices & freelancers
Practice software, email and secure accounts on every workstation.
Education & research
Office, Teams and course material without hassle.
Companies & small offices
Microsoft 365 for the whole team, with shared folders and mailboxes.
From message to solved
No call centre and no queue. You send a message, we look at it and an English-speaking technician comes by when it suits you.
Choose your problem
Three short questions, your message is ready in WhatsApp or email.
We look at it
We ask targeted questions and tell you honestly what is needed.
Technician on site
Often the same day, at your home or office.
Solved and explained
We fix the cause and explain in English what we did.
Urgent IT help
Network down before a deadline, or your practice cannot continue? We are available 24/7. Outside normal hours a surcharge applies, which we discuss with you in advance.
Pay the way you like
On site or by invoice.
Other services
One fixed point of contact for websites and everything IT. Click through for details on each service.
Questions about Windows and software
Is your question not here? Send us a message, we reply in English.
Do your technicians speak English?
Yes. Our technicians speak English and explain everything in plain language. No Dutch needed.
Can you repair Windows without me losing files?
In most cases, yes. We secure your files first before working on the system.
Can you switch my computer from Dutch to English?
Yes. We change the language of Windows, Office and your keyboard layout so everything works the way you are used to.
Do you help with Microsoft 365 and Outlook?
Yes. We install and repair Microsoft 365, Outlook, Teams and OneDrive, and set up your email on computer, phone and tablet.
Can it be done remotely?
Often, yes. If the problem can be solved remotely we arrange that via WhatsApp. Otherwise a technician comes by.
Are you available in the evening and at weekends?
Yes, we are available 24/7. For urgent help outside normal hours a surcharge applies, which we discuss with you in advance.
Windows and software support near you
Our English-speaking technicians come to your home or office in East and West Flanders, the province of Antwerp and Flemish Brabant.
Windows or software not working?
Choose your problem and describe briefly what is going on. If it can be done remotely, we arrange it via WhatsApp.
- Service area
- East and West Flanders, Antwerp, Flemish Brabant
- info.mwig@gmail.com
- Languages
- English and Dutch
- Available
- 24/7, also evenings and weekends
- Payment
- Payconiq, Bancontact, Visa, Mastercard, invoice